Perfect space for one and amazing views if you’re on a high floor! Nice controls too within the room and very comfortable bed. Great bathroom and though the lifts are different to anything you may have been used to before you do (strangely) get used to them and they are very quick!

The willingness of the staff to store our luggage, as we had an earlier arrival. Beautiful gold accents in the bathroom were outstanding!

The location is amazing! The hotel is very nice and clean, beds were super comfy. We were on a top floor and had a great view down into Times Square.

The incredible view from the ball drop room was by far the highlight of my stay, the wow factor of this never wore off - I was sat staring in awe every single day. On top of this, the room was fantastic, a great size, with thoughtful and modern features such as the Bluetooth ring light mirror. Shower was super warm and powerful and the products provided were very high quality and smelled great. Staff at the hotel, particularly the doormen downstairs were always so helpful and welcoming. The location is in the heart of the action of NYC, with subway stations within a few minutes walking distance making it easy to travel anywhere by foot or transport.

I am writing to express my heartfelt gratitude for the exceptional hospitality I experienced during my recent stay at your hotel. Every member of your team went above and beyond to ensure that our visit was nothing short of extraordinary. The warm smiles, genuine greetings, and unwavering professionalism from each of you made me feel not just welcomed, but truly valued as a guest. Your dedication to creating a comfortable and welcoming atmosphere did not go unnoticed and left a lasting impression on us all. Please convey my thanks to every member of your staff for their hard work and commitment. It is clear that your hotel is very lucky to have such an outstanding team. Your efforts set a gold standard for hospitality, and I look forward to returning for another memorable stay in the future.